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In 2008 I became a single mother to four children. As you’d expect, there were financial hardships as a result of our separation and ultimate divorce. In April of 2009 I was ONE month behind on my Mortgage and called to see if I could have that month’s payment deferred. That call began 16 months of Bank of America Loan modification hell. It is still ongoing. Even though I had only called asking for a month’s deferment, the woman on the phone suggested I apply for a loan modification saying “it couldn’t hurt to try.” How wrong she was! As a result of Bank of America “helping” me, what was once only one month in arrears has swelled to almost $26,000 in arrears. And even though Bank of America told me repeatedly that they would not just expect me to come up with the arrearage amount should I be declined a modification, telling me there were other programs in place to help with the back due amount, that is exactly what they are doing. If I don’t pay the $26,000, they will take my house. I made every modification payment early and I sent every document ever requested of me. I have 16 months worth of audio recordings chronicling the Bank of America has put me through. In the end, they are going to screw me and my four children out of our home, even though the only thing I did wrong was to follow their advice for assistance. This audio recording is just the latest in the continuing Bank of America saga. I will be happy to share more with anyone and everyone who wants to hear.
I am exhausted with the process and I am feeling beaten down. I am scared. I don’t know where we’ll go or what we’ll do if we lose our home. We do not have any friends or family here. I have fought so hard for so long and am disheartened that it may have been for nothing, due to the incompetence of those running the Making Homes Affordable program. Please forgive my tone at times in this recording. I was shaking and on the verge of tears and, as a result, I am not always as eloquent or collected as I wish I could be.
(This phone call was originally over 40 minutes long, but I have removed hold times and dead air in order to shorten the call length. I have also silenced the audio in places where identifying and personal information was shared.)
Duration : 0:15:1
August 20th, 2010 at 6:04 am
A stronger response …
A stronger response is required to curb the excesses of this wicked and inhuman corporate institution. They are responsible for untold misery.
August 20th, 2010 at 6:04 am
Did you ever …
Did you ever receive a callback? I hate to hear you so powerless in this situation. I hope everything ultimately turns out better.
August 20th, 2010 at 6:04 am
I’m sorry to hear …
I’m sorry to hear about your situation. Good luck. I was an accident and paralyzed from the neck down over eight years ago and Bank of America is still going after me for a $300 that I owned them. They don’t care about people.